Job Openings

Entry Level Service Technician

POSITION INFORMATION:

The Entry Level Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.


DUTIES AND RESPONSIBILITIES:

· Receive repair orders from Service Advisor and take to stall area.

· Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

· Diagnose cause of any malfunction and perform repair.

· Communicate with parts department to obtain needed parts.

· Save and tag parts if the job is under warranty or if requested by the customer. Turn into parts department and make sure parts department signs for part.

· Examine the vehicle to determine if additional safety or service work is required.

· Advise service advisor immediately if additional work is needed including tires, if work outlined is not needed, or if repairs cannot be completed within the time promised.

· Document work performed including all required test printouts.

· Road-test vehicles when required or refer to the test technician, keeping in mind that customers' vehicles should not be used for personal errands.

· Supervise work of any apprentice technicians as assigned.

· Attend factory-sponsored training classes.

· Keep abreast of factory technical bulletins.

· Ensure that customers' cars are kept clean.

· Keep shop area neat and clean and be able to account for all dealership-owned tools at all times.

· Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.

· Road-test vehicles to quality-check work performed.


QUALIFICATIONS:

High School diploma or the equivalent. Ability to read and comprehend instructions and information. ASE certification preferred. General mechanical skills. Valid driver's license and a good driving record. Manual dexterity. Good judgment.

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Contact

Land Rover Knoxville

10215 Parkside Drive
Directions Knoxville, TN 37922

  • Sales: (865) 777-3000
  • Service: (865) 777-3000
  • Parts: (865) 777-3000

Hours

  • Monday 9:00AM - 6:00PM
  • Tuesday 9:00AM - 6:00PM
  • Wednesday 9:00AM - 6:00PM
  • Thursday 9:00AM - 6:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 9:00AM - 5:00PM
  • Sunday Closed